Legal

Terms & Conditions

Last updated: June 8, 2026

These Terms & Conditions ("Terms") govern your access to and use of the SignalView platform, websites, mobile and TV applications, APIs and related services (collectively, the "Service") provided by SignalView ("SignalView", "we", "us" or "our"). By signing up, accessing or using the Service you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Eligibility & Accounts

You must be at least 18 years old, or the age of majority in your jurisdiction, and able to form a binding contract to use the Service. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately of any unauthorized use at legal@signalview.tech.

2. The Service

SignalView provides a white-label OTT platform that enables customers ("Customers") to upload, transcode, distribute and monetize audio-visual content ("Customer Content") to their end users ("Viewers") across web, mobile, TV and other connected devices. Features, plans and limits are described on our pricing page and may evolve over time.

3. Content Ownership & Copyright

3.1 Your Content, Your Rights

You retain all right, title and interest in and to the Customer Content you upload, stream or otherwise make available through the Service. We do not claim ownership of any of your content.

3.2 License to SignalView

You grant SignalView a worldwide, non-exclusive, royalty-free, sublicensable license to host, copy, transcode, package, encrypt, cache, transmit, display and distribute Customer Content solely as necessary to operate, secure, improve and provide the Service to you and your Viewers. This license terminates when you delete the content or close your account, except for residual backups and content that has been legally cached or downloaded by Viewers.

3.3 Your Representations

By submitting Customer Content you represent and warrant that:

  • You own the content or have obtained all necessary licenses, rights, consents, releases and permissions (including from rights holders, performers, collecting societies, sports leagues, music publishers and any other third parties) to upload, stream and monetize it through the Service in every territory where it is available.
  • The content does not and will not infringe any copyright, trademark, trade secret, right of publicity, privacy right, moral right or any other intellectual property or proprietary right of any third party.
  • You are responsible for all royalties, fees and other monies owing to any person or entity by reason of any content you make available through the Service.

4. DMCA & Copyright Complaints

SignalView respects the intellectual property rights of others and complies with the U.S. Digital Millennium Copyright Act (DMCA) and comparable laws elsewhere. If you believe content on the Service infringes your copyright, send a written notice to our Designated Agent at dmca@signalview.tech including:

  • An identification of the copyrighted work claimed to be infringed.
  • A URL or other reasonably sufficient location of the alleged infringing material.
  • Your contact information (name, address, phone, email).
  • A statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent, or the law.
  • A statement, under penalty of perjury, that the information is accurate and that you are authorized to act on behalf of the rights owner.
  • Your physical or electronic signature.

We will respond to valid notices by removing or disabling access to the material and may, in appropriate circumstances, terminate the accounts of repeat infringers.

5. Acceptable Use

You agree not to, and not to allow any Viewer or third party to:

  • Upload, stream, store or distribute content that is unlawful, defamatory, obscene, child-exploitative, hateful, harassing or that incites violence.
  • Circumvent or attempt to defeat any DRM, geo-restriction, watermarking, access control or other technical protection measure.
  • Reverse engineer, decompile, scrape, or attempt to derive the source code of the Service, except where permitted by law.
  • Resell, sublicense or white-label the Service except as expressly permitted by your plan.
  • Use the Service to send spam, malware, or to interfere with the operation of the Service or any third party.

We may suspend or terminate accounts and remove content that violates these Terms or applicable law, with or without notice.

6. Fees & Payment

Paid plans are billed in advance on a recurring basis. Usage-based charges (bandwidth, storage, transcoding, ad-serving, etc.) are billed in arrears. All fees are non-refundable except as set out in our Refund Policy or as required by law. You are responsible for all taxes, levies and duties associated with your use of the Service.

7. Third-Party Services

The Service may integrate with third-party services such as payment processors, ad networks, analytics providers and CDNs. Your use of those services is governed by their own terms; SignalView is not responsible for third-party services.

8. Intellectual Property in the Service

The Service, including all software, designs, trademarks, logos and documentation, is owned by SignalView or its licensors and is protected by intellectual property laws. Except for the limited rights expressly granted to you, no rights are transferred to you.

9. Confidentiality

Each party will use reasonable measures, at least as protective as those used to safeguard its own confidential information, to protect the other party's non-public information disclosed in connection with the Service.

10. Warranty Disclaimer

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE". TO THE MAXIMUM EXTENT PERMITTED BY LAW, SIGNALVIEW DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE OR SECURE.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SIGNALVIEW WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA OR GOODWILL, ARISING OUT OF OR RELATED TO THE SERVICE. OUR AGGREGATE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED THE AMOUNTS PAID BY YOU TO SIGNALVIEW DURING THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

12. Indemnification

You will defend, indemnify and hold harmless SignalView and its affiliates from and against any third-party claims, damages, losses, liabilities and expenses (including reasonable attorneys' fees) arising out of (a) your Customer Content, (b) your use of the Service in violation of these Terms or applicable law, or (c) your violation of any third-party right, including any intellectual property or privacy right.

13. Suspension & Termination

Either party may terminate the agreement for material breach not cured within thirty (30) days of notice. We may suspend the Service immediately if your use poses a security, legal or operational risk. Upon termination, your right to use the Service ends and we may delete your content after a reasonable retention period.

14. Governing Law & Dispute Resolution

These Terms are governed by the laws of the jurisdiction in which SignalView is incorporated, without regard to its conflict-of-laws rules. Any dispute will be resolved exclusively in the competent courts of that jurisdiction, unless mandatory consumer-protection law provides otherwise.

15. Changes to These Terms

We may update these Terms from time to time. Material changes will be notified by email or through the Service at least thirty (30) days before they take effect. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms.

16. Contact

Questions about these Terms? Contact us at legal@signalview.tech.